Candle Safety

We want you to burn your candle safely whilst getting the optimum use from it so we have put together the below Candle Care guidelines for you to follow…

Before you burn your candle make sure it is placed on a level, heat resistant, dry surface. Ensuring this is in a safe place away from children, pets and drafty areas.

When you first light your candle allow the wax to melt all the way to the outer edges of the container, this may take up to 2 – 3 hours. Allowing a full melt pool ensures an even burn without tunneling or wasted wax and ensures a maximum scent throw.

Before lighting it, always trim the wick to approximately 8mm in height and remove all trimmings and debris. This will allow for optimal flame height that will slowly melt an even pool of wax. 

Do not burn individual candles close together, we recommend that you leave a minimum of 10cm between each burning candle and follow these guidelines for each one.

Due to the natural ingredients used in our wax, after burning the candle surface may appear frosty or a bit lumpy. This is completely normal and will not affect the candles performance.

Never leave a candle to burn for longer than 4 hours at any one time. Always ensure you extinguish your candle correctly by snuffing out the flame and not blowing it.

Do not burn your candle completely to the bottom, stop when 1.5cm of wax remains. Never reuse the container (it’s time to get your reorder in!) and never use the container if it is damaged or broken.

  • Never leave a burning candle unattended
  • Never burn a candle for longer than 4 hours at a time
  • Burn candle out of reach of children and pets
  • Always leave at least 10cm between burning candles
  • Do not burn candles on or near anything that can catch fire
  • Do not place candles in a draught
  • Trim wick to about 8mm before lighting
  • Don’t burn a candle all the way down. We recommend leaving 1.5cm of wax
  • Always snuff out the candle. Do not blow out
  • Keep the wax pool clear and clear of matches and other debris to avoid flaring
  • No products in the basket.